US Truck Manufacturer

US Truck Manufacturer

The first design challenge wasn't the product - it was the process

The first design challenge wasn't the product - it was the process

The first design challenge wasn't the product - it was the process

Functional role

Lead UX designer

Scope

UX lead · Two brands

Team

5 Junior UX · Dev · Customer

Responsibility

Team & process lead

Overview

A confidential US truck manufacturer needed one head unit experience for two brands - shared AI, shared content, adapted across two screen resolutions and distinct visual design systems. I was brought in mid-project to lead the team, establish process, and get the work moving in the right direction.

Problem

No clear requirements, milestones, or deliverables. Design and development were misaligned, with feasibility checks happening too late in the process.

Approach

Ran discovery sessions with designers, developers and the client to map responsibilities, surface blockers - then improved the process around what the team actually needed.

How I set the project on track

From ambiguity to aligned execution

01

Requirements

clarification

Requirements clarification

Aligned scope, client expectations, and Polarion & Figma baseline

02

Design - Dev

workflow

Design-Dev Workflow

Early feasibility checks, a shared collab framework, and a handoff protocol

03

Definition

of done

Definition of done

Milestones, a unified design system for two brands, and defining design freeze

04

Lead &

empower

Lead & Empower

Established Design rituals, shared standards, ownership back to the team

05

Development

handoff

Development Handoff

Assets, localization, and a single source of truth

Key decisions

Key decisions

01

Requirements alignment

Polarion, Figma and dev expectations were out of sync. I documented the gaps, presented the client three options with cost implications, and aligned everyone on a shared baseline.

02

Coaching for independence

Mentored the team on owning client sessions - presenting design options with rationale rather than seeking direction. Gave ownership back to the designers.

03

Design-dev alignment

Introduced dedicated Figma files for development, scheduled regular syncs, and embedded design into dev sprint rituals - moving feasibility checks earlier in the process.

Impact

Impact

Brought structure to a disorganized project mid-flight - aligning client, designers and developers around a shared process.


The team became significantly more productive, stakeholder feedback improved across the board, and the project moved forward on track for the first time.

NDA - Images not available for this project

NDA - Images not available for this project

This project is confidential. Screen designs, product details, and client identity are protected under a non-disclosure agreement.

© 2026 Gabriela López · Ulm, Germany

Designed in Figma · Built with Claude Code

© 2026 Gabriela López · Ulm, Germany

Designed in Figma · Built with Claude Code

© 2026 Gabriela López · Ulm, Germany

Designed in Figma · Built with Claude Code